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#general
Title
# general
c

colossal-thailand-53880

08/22/2019, 2:00 AM
Anyone from Pulumi support online? We're trying to upgrade our plan, but your billing system is giving us a
500
server error. Please help us give you more money.
c

creamy-potato-29402

08/22/2019, 2:08 AM
@colossal-thailand-53880 thanks, on-call got alerted and is looking at it right now.
c

colossal-thailand-53880

08/22/2019, 2:08 AM
Thanks
c

colossal-beach-47527

08/22/2019, 2:14 AM
Hey James, sorry for the trouble. Give me a few minutes to get your subscription into a good state. Once I’ve done that you should be able to upgrade things.
OK @colossal-thailand-53880, I poked at your Pulumi subscription. You should be back on a short free trial, and you should be able to upgrade to Team Pro now without any problems. If you have any questions or hit any other snags, please don’t hesitate to contact me.
c

colossal-thailand-53880

08/22/2019, 2:20 AM
Thanks for that - much appreciated.