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So this is where you'd have a bot or service account for things like this

If you've got an organisation, you could have a user specifically for this

yes, at Pulumi we have a bot we create tokens against

Doesn't the bot need to have its own PAT? If yes, where does that come from?

Having a specific user is what I would like to avoid if possible... not sure I can though.

It's just another user account, so you get it from the same place. It's just what GitHub does

Does this mean you have to create a user associated with an organisation email?

Or is there a concept of a _service account_ within Pulumi?  Basically a non-human user.

<@U02232K9J93>, there is not at this time but it's on the Service roadmap to work on