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# general
s
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w
by errors I mean 404
can't sign in via app.pulumi.com either
h
maybe is related with the international problem of internet
the cdn issue
w
yeah i wondered but pulumi was ok earlier on and fastly (the company who's CDN went down) have resolved their issues anyway
b
So whilst we don't use fastly, if you're using something other than your email address to login (i.e. GitHub) it's possible that your identity provider is using it and is causing issues
What specific issue are you having
w
I sign in using email address (not a 3rd party authentication like google or github but a native pulumi account). i'm getting these errors in cmd line when running pulumi up or pulumi config
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error: getting user info from <https://api.pulumi.com>: performing HTTP request: Get "<https://api.pulumi.com/api/user>": dial tcp 44.238.21.44:443: i/o timeout
b
Are you on a VPN or anything like that?
w
No, no VPN on. I'll reboot and try again.
No firewall - I'm WFH
It's working after a reboot
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