Hello, since yesterday I cannot load my environmen...
# generalb
bored-dentist-51768
12/02/2025, 7:26 AMHello, since yesterday I cannot load my environment (it is always ending with an 500 error), my organization name is xait-france, I am totally stuck (I tried through the web site and the cli and got the same result). Do someone can help me please ? (If it has something to do with the free tier, please let me know)
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numerous-book-75463
12/02/2025, 10:10 AMAre you referring to your ESC environment?
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bored-dentist-51768
12/02/2025, 10:10 AMYes
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numerous-book-75463
12/02/2025, 10:56 AMOk, we have someone looking into the issue. I'll keep you updated
numerous-book-75463
12/02/2025, 11:48 AMThis seems to be a transient db connection error, can you try again and let me know if it is still happening?
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bored-dentist-51768
12/02/2025, 12:57 PMhi again I try right now
bored-dentist-51768
12/02/2025, 1:00 PMstill the same behaviour :
bored-dentist-51768
12/02/2025, 1:02 PMimage.png
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freezing-pilot-97749
12/02/2025, 7:05 PMWe've identified the issue and will get out a fix soon
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bored-dentist-51768
12/03/2025, 7:23 AMHello nice to read 🙂 thank you
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freezing-pilot-97749
12/03/2025, 7:27 PMThis should be fixed now, please let us know if you run into anything
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bored-dentist-51768
12/04/2025, 9:12 AMHi, I confirm it works well this morning, thank you.
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