Pulumi page Pulumi Bot (<mailto:bot@pulumi.com|bot...
# status
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Pulumi page Pulumi Bot (bot@pulumi.com) created new incident Bitbucket authentication failures affecting sign-in and Bitbucket-backed accounts with status Investigating. _ We are investigating an issue affecting customers who sign in to Pulumi Cloud _ _ with a Bitbucket identity or use Bitbucket-connected accounts. _ _ Beginning at approximately 06:00 UTC on June 11, requests to refresh Bitbucket _ _ authentication tokens began failing. Affected users may experience failed _ _ sign-ins with Bitbucket, as well as intermittent errors in the Pulumi Console _ _ and API after their current Bitbucket session token expires (these tokens _ _ expire every two hours). Integrations that rely on Bitbucket credentials may _ _ also be affected. _ _ Our investigation indicates the failures originate from Bitbucket's OAuth _ _ token service rather than Pulumi infrastructure, and we have engaged Atlassian _ _ support. Customers using GitHub, GitLab, email, or SSO identities _ _ are unaffected. _ _ Workaround: Customers whose Pulumi account has an additional sign-in method _ _ (GitHub, GitLab, email/password, or SSO) can continue to sign in using that _ _ method. _ _ We will post updates as the investigation progresses. _ View this Incident