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Pulumi Bot (bot@pulumi.com) created new incident
Bitbucket authentication failures affecting sign-in and Bitbucket-backed accounts with status
Investigating.
_ We are investigating an issue affecting customers who sign in to Pulumi Cloud _
_ with a Bitbucket identity or use Bitbucket-connected accounts. _
_ Beginning at approximately 06:00 UTC on June 11, requests to refresh Bitbucket _
_ authentication tokens began failing. Affected users may experience failed _
_ sign-ins with Bitbucket, as well as intermittent errors in the Pulumi Console _
_ and API after their current Bitbucket session token expires (these tokens _
_ expire every two hours). Integrations that rely on Bitbucket credentials may _
_ also be affected. _
_ Our investigation indicates the failures originate from Bitbucket's OAuth _
_ token service rather than Pulumi infrastructure, and we have engaged Atlassian _
_ support. Customers using GitHub, GitLab, email, or SSO identities _
_ are unaffected. _
_ Workaround: Customers whose Pulumi account has an additional sign-in method _
_ (GitHub, GitLab, email/password, or SSO) can continue to sign in using that _
_ method. _
_ We will post updates as the investigation progresses. _
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