pulumi config get xx:yy error: getting user info f...
# general
d
pulumi config get xx:yy error: getting user info from api.pulumi.com: [500] Internal Server Error anyone else? 😇 status.pulumi.com doesn't report anything
f
d
Haha oops!
Thanks! 🙏
f
no prob no prob!
s
I cannot login to the console at all, nor access cli functionality. Is this all due to the same incident? Pretty misleading status page...
f
@sparse-hairdresser-40601 is your Pulumi Cloud account tied to github?
r
also cannot access anything, by tied to github do you mean sso?
f
sorry, yes, whether you log in via github or not
r
if so would removing github as an idp fix these issues? With githubs reliability issues, dont want my pulumi also being taken down in tandem
1
s
We used Github SSO way back, but migrated to Okta for sso years ago.
👀 1
f
would you both DM me your Pulumi organizations? I can have ops do some investigating.
r
removing github idp worked!
👍 1
f
I feel like that's a bit unfortunate; ideally you temporarily lose functionality around IDP if github is down and that's it
👍 1
r
agreed did not realize they are that tied together
f
wait, you mean IdP right, not IDP? 😄
😂 1
yeah we try to cache IdP best we can but if the service is down, not much we can do sadly
1
wanted to follow-up here: when GH goes dark again, you will now receive a more informative error (429/503/504 and provider name) instead of the generic 500
🙏 1