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Hello! We're on the enterprise plan and our account seems to have archived today, when clicking reactivate subscription, nothing happens. Please help :pray:

Hey <@U09HKCQTT9N>

Can you submit to support with this information.  <https://support.pulumi.com/hc/en-us|support.pulumi.com/hc/en-us>

It's probably an account issue, and usually the billing email for the org would be getting emailed details.

Hi I opened a ticket but this is quite urgent for us as we can no longer deploy our backend

I believe we just paid both of them as well

They are usually pretty responsive. You have a ticket number I should mention?