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Hi everyone! Quick question - My GitHub identity i...
# general
f
Hi everyone! Quick question - My GitHub identity is linked to wrong Pulumi account, and our org only has one IDP with Pulumi. How do I reassociate it with correct account? Please help!!!
s
Can you log in at all, or are you completely locked out?
f
i can login with my old account.
I have two Pulumi accounts. My GitHub identity is currently linked to an old account with Member access, while my correct corporate account has Admin access. I'm unable to unlink GitHub because it's the only IDP. Could you please advise whether the GitHub identity can be reassociated with correct Admin account without deleting old account ?
s
How many people are in your org? I wonder if it would be feasible to remove the GH membership requirement for a few minutes until you can fix.
f
We have 8 members in our org, are there any alternative ways than removing GH membership?
s
And maybe make a temporary Pulumi account (e.g. 
<mailto:josh+fix-gh-auth@pulumi.com|josh+fix-gh-auth@pulumi.com>
, make a temp GH account, make that admin (so you cannot lose access). If there's another admin, then you're probably ok either way.
f
The issue is that account I can't access is currently our sole Pulumi Admin. Since our plan only allows one Admin, Is there a way for Pulumi Support to transfer the Admin role to my accessible account first?
s
Ah, I see. This may require support intervention. Email support@pulumi.com to explain and we'll get you right. I believe you can also hop on the website and start a convo there. It's AI-driven but should not be too hard to get to a human quickly.
f
Neo can get me to connect to support team?
s
I don't think so. Look for this guy (on the website or docs pages or in Pulumi Cloud):
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