Channels
#general
Title
# general
p
powerful-room-57148
05/24/2022, 3:39 PMš Iām having some trouble with the GitHub App ā Iām not seeing comments posted to my PR. Is this the right place to get help with troubleshooting this?
I submitted a support request but after I submitted it I got an email saying:
This channel is limited to Pulumi Enterprise and Business Critical Edition users. If you are an open source user, Individual or Team account user, you may access our Community Support using the links below.ā¦ it would have been better for the support request form to have made that clear up front, before I wasted my time describing the problem, attaching screenshots, etc.
e
echoing-dinner-19531
05/24/2022, 3:42 PMThis is the right place. Sorry about the support form, I'll ping internally that we could improve that.
p
powerful-room-57148
05/24/2022, 3:42 PMok great thanks!
The App seems to be installed correctly; Iām seeing the āchecksā on my open PR that is running previews via the Pulumi action.
But the comments I was expecting to show up, are not. Or at least, have not, yet. Itās been 31 minutes.
How can we troubleshoot this?
Iād be happy to DM the PR URL if thatād be helpful.
e
echoing-dinner-19531
05/24/2022, 3:50 PMI don't know the github app very well. Is there anything in the action logs to suggest that it tried to post comments?
p
powerful-room-57148
05/24/2022, 3:53 PMAs per the docs, the āappā is something that pulumi operates, on pulumiās servers, thatās discrete from the action that can run within a GitHub Action workflow job.
If you are using Pulumiās GitHub Actions to preview infrastructure changes from Pull Requests, you may want to have Pulumi comment on those PRs so that you donāt need to look at the specific update logs to see if there were any changes.
There are two ways to do this: using the Pulumi GitHub App (recommended), or configuring the GitHub Actions container directly.
In my case, I tested having the Action post the comments, but I wasnāt happy with the feature, for a few different reasons. Thatās why Iām trying this alternative approach, of having the App post the comments.
Since the App runs outside of GitHub Actions, on Pulumi-managed infrastructure, I have no way to access its logs.
e
echoing-dinner-19531
05/24/2022, 3:55 PMSure, wasn't sure if anything got posted back to github from the app. Probably need someone from the service team to comment on this, but their all US based so timezone they won't be about for a while.
p
powerful-room-57148
05/24/2022, 3:56 PMAh ok
Iām US based too! But east coast. š
e
echoing-dinner-19531
05/24/2022, 3:57 PMI've pinged their internal channel, hopefully they're not overloaded and can find time to answer.
p
powerful-room-57148
05/24/2022, 4:02 PMOK great, thank you!
@echoing-dinner-19531 I havenāt heard from anyone yetā¦ any suggestions?
e
echoing-dinner-19531
05/25/2022, 6:16 PMTry raising an issue at https://github.com/pulumi/actions
I think that's the right repo for the github app, and if not someone can move it
p
powerful-room-57148
05/25/2022, 6:17 PMwill do, thanks!
I was thinking of maybe posting an issue to the repo service-requests, asking for some facility for debugging the App.
huh, for some reason the app is now working.
š¤
Actually soon as I opened a new PR, one that I created after the app was āinstalledā ā itās working for that PR. So Iām guessing that the app registers for PR creation events and then starts āfollowingā updates to those PRs or something like that, so maybe the app only works for PRs that are opened post its āinstallationā ā this isnāt what I expected (obviously) but I can live with it.
e
echoing-dinner-19531
05/25/2022, 8:43 PMah well that's useful to know for next time someone has issues š glad its working for you
p
powerful-room-57148
06/01/2022, 12:47 PMFollow-up feature request: https://github.com/pulumi/actions/issues/631
5 Views