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I see, thanks. In that case is there anything I can do to debug an issue with it not working?

I think you can raise an issue at <https://github.com/pulumi/service-requests> about it. The github app is part of the pulumi service app. Someone from the service team can hopefully give more help about it.

Thanks <@U02J3T6A8LB> that explains why it's private! I'll raise an issue there