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#getting-started
Title
# getting-started
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prehistoric-waitress-34998

11/11/2022, 9:33 AM
Hi folks, I’m trying to subscribe to Pulumi, but it won’t let me add the card details, the button is disabled even after filling in the details - I’ve disabled my ad blocker as there was a tonne of errors in the console, but now there’s just one error that shows as soon as you start adding a card number:
I’ve tried in both chrome & safari, and the same error happens
I’ve also pinged support an email, so will pop their response in here when it comes, in case it helps others
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echoing-dinner-19531

11/11/2022, 11:14 AM
I think all our payment support people will be in US timezone, so should get a response later today.
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prehistoric-waitress-34998

11/11/2022, 11:26 AM
Cool, thanks @echoing-dinner-19531
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billowy-army-68599

11/11/2022, 4:10 PM
hey, will take a look at this right away. Did you get a zendesk issue filed?
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prehistoric-waitress-34998

11/11/2022, 4:57 PM
Yep just checked my email - Piers got back to me a couple of hours ago saying he’d reach out to the engineering team, but no follow up yet
b

billowy-army-68599

11/11/2022, 5:05 PM
we’ve got an issue open and working on it now 👍
p

prehistoric-waitress-34998

11/11/2022, 5:19 PM
Awesome, thanks @billowy-army-68599!
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